Frequently Asked Questions
Everything you need to know about shopping with Chateau Bel Age Boutique.
What is the standard shipping timeframe for orders?
We process and dispatch all orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy for boutique items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I ensure I select the correct size?
Each product page features a detailed size guide specific to that garment. We recommend measuring yourself and comparing it to our chart, as our curated collections may vary slightly in fit.
Do you offer international shipping?
Yes, Chateau Bel Age Boutique ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Are the materials used in your clothing sustainably sourced?
We prioritize quality and ethics. Many of our pieces are crafted from premium natural fibers like silk, linen, and organic cotton, sourced from manufacturers who adhere to fair labor practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact our concierge team within 2 hours of placement and we will do our best to assist you.